What we feed our minds is easily as important as what we feed our bodies.
Wholehearted is soulfood for your mind, a weekly observation to nudge your thinking and warm your heart.
I went to the supermarket at the weekend. Nothing unusual about that. A non-event, some might say, one to be avoided when hungry or rushed. On Sunday I was neither.
The checkout is the toughest part of supermarket shopping. There’s the row of DIY terminals for those who want to get through the process as fast as possible. And then there’s the long line of checkouts, staffed most often by middle aged women, students and migrants. Each wears a name badge and has the store patter well memorised. ‘How’s your day?’ ‘Did you find everything you want?’ Within an average interaction of two to three minutes, it’s a personal touch to connect with each customer.
Except that most customers don’t respond. Eyes down to unload the trolley, then repack and fumble for cards to swipe. There’s often no eye contact and certainly minimal personal connection.
The checkout operator was a young woman with an Indian name and I must have been the hundredth person to hear her lines that morning. ‘Good morning Karthika,’ she looked up, surprised. We exchanged smiles and she went ahead scanning my groceries. As I packed them into the bags, she asked, ‘Do I know you from somewhere?’ ‘I don’t think so, why?’ ‘Because you know my name.’ ‘It’s on your badge.’ ‘But no-one ever says it.’
The unseen, the invisible are everywhere. The shop assistant. The receptionist at the medical centre. All wearing name badges that make it easy for us to connect. Yet they do all the work and so often we brush it aside. We are too busy or not interested. We are far too important to engage in trivial chit chat. Or are we?
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